Privacy Policy
Effective Date: 06.29.2016
Metropolitan Makeup and Hair LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, purchase digital products, or otherwise interact with us.
This policy is designed to comply with applicable United States privacy laws, including Maryland consumer protection laws, the California Consumer Privacy Act (CCPA) where applicable, and international data protection principles such as the General Data Protection Regulation (GDPR) for customers located outside the United States.
1. Business Information
Metropolitan Makeup and Hair LLC
Germantown, Maryland
Email: morgan@metropolitanmakeup.com
Phone: 240-427-2371
2. Information We Collect
A. Information You Provide Directly
When you submit an inquiry, book services, or join our mailing list, we may collect:
Full name
Email address
Phone number
Event date and completion time
Event location
Services requested
Additional number of makeup applications
Additional number of hairstyling clients
How you heard about us
Any additional details you voluntarily provide
If you purchase digital products or courses, we may also collect:
Account login credentials
Billing information
Course progress and completion data
Digital content preferences
B. Payment Information
Payments are processed securely through third-party payment processors including HoneyBook, Stripe, PayPal, Square, Cash App, and Venmo. These providers collect and process your payment information according to their own privacy policies.
C. Email Marketing Information
If you subscribe to our mailing list, your name and email address are collected and stored through our email marketing provider (currently Flodesk, with possible future integration through Stan Store). You may unsubscribe at any time.
D. Automatically Collected Information
Our website (Squarespace) may automatically collect:
IP address
Browser type
Device information
Pages visited
Date and time of access
E. Tracking & Advertising
We may use tracking technologies such as Google Ads and Meta (Facebook/Instagram) Pixel to deliver personalized ads and measure the effectiveness of advertising campaigns. These tools may collect data on your browsing behavior and interactions with our website.
3. Media Release / Photo Usage
By interacting with Metropolitan Makeup and Hair LLC, you grant us permission to capture and use photos and videos of you for marketing, promotional, or educational purposes. Your images may appear on our website, social media, or other marketing materials. We will not sell your images and will use them in a professional manner aligned with our brand.
4. How We Use Your Information
We use your information to:
Respond to inquiries
Provide and complete makeup and hair services
Process payments
Send appointment confirmations and service-related communications
Deliver digital products and course access
Send marketing and promotional emails (with consent)
Analyze and improve advertising campaigns
Improve our website and user experience
Comply with legal obligations
5. Sharing of Information
We do not sell your personal information. We may share your information with trusted third parties who assist in operating our business, including:
Virtual assistants
Bookkeepers
Marketing team members
Payment processors
Email marketing providers
Course hosting or digital product platforms
All third parties are expected to maintain confidentiality and security of your information.
6. Cookie Consent
Our website uses cookies to enhance user experience, analyze website traffic, and deliver personalized content. By continuing to use our site, you consent to our use of cookies. You may disable cookies through your browser settings, though some features may not function properly without them.
7. Digital Course Protections
For digital products or courses, we implement the following protections:
Secure account login credentials
Encrypted payment processing
Limited access to purchased content
Protection against unauthorized sharing or distribution
Secure storage of course progress and user data
8. Data Retention
We retain personal information only as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, and resolve disputes. When no longer needed, information is securely deleted or anonymized.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure.
10. Your Privacy Rights
A. Maryland Residents
You have the right to fair and transparent handling of your personal information under Maryland consumer protection laws.
B. California Residents (CCPA)
You may request access to, deletion of, or disclosure regarding your personal information. You may also opt out of the sale of personal data (we do not sell personal data).
C. International Clients (GDPR)
You may access, correct, delete, restrict, or withdraw consent for the processing of your personal data. Contact us at morgan@metropolitanmakeup.com to exercise these rights.
11. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
12. International Data Transfers
If you access our website or purchase digital products outside the U.S., your information may be transferred to and processed in the United States.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
14. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Metropolitan Makeup and Hair LLC
morgan@metropolitanmakeup.com
240-427-2371
This Privacy Policy is intended to provide transparency, protect our clients, and safeguard our business while supporting both in-person services and digital product offerings.